Pancorbo-Hidalgo, Pedro-L.

Cuesta-Vargas, Antonio-I.

Esta tesis doctoral elabora y valida 3 cuestionarios originales: “Información Terapéutica Percibida por pacientes de fisioterapia”, “Información Terapéutica Proporcionada por el fisioterapeuta” y “Confianza depositada en el fisioterapeuta”. Asimismo, se realiza la adaptación transcultural y la validación al español del cuestionario de Satisfacción MedRisk y del cuestionario de Confianza en el proveedor de salud WAKE FOREST. Todos altamente fiables y válidos. Se realiza un estudio descriptivo en una n=333 pacientes y n=73 fisioterapeutas de 25 centros de fisioterapia de Andalucía Oriental elegidos aleatoriamente (4 hospitales, 6 centros de salud, 15 consultas privadas). Se evalúa la Información, Satisfacción y Confianza y otras variables influyentes. La Información se asocia con centros privados, pacientes jóvenes y mejoría de salud. La Satisfacción con mayor nivel académico y mejora de salud y la Confianza con mayor tiempo de sesión y mejora de salud. Información, Satisfacción y Confianza se asocian positivamente, sobre todo Satisfacción y Confianza.

This PHD thesis develops and validates three original questionnaires: "Therapeutic Information Perceived by physical therapy patients", "Therapeutic Information Provided by the physiotherapist" and "Patient Trust into the physiotherapist". Also, was performed a cross-cultural adaptation and spanish validation of "MedRisk instrument for measuring patient satisfaction with physical therapy care” and “Patients trust in their primary care providers WAKE FOREST questionnaire". All instruments are highly reliable and valid. A descriptive study was performed in n=333 patients and n=73 physiotherapists from 25 physiotheraphy centers in Eastern Andalucía randomly selected (4 hospitals, 6 Primary healthcare centres and 15 private consultations). The study evaluated the information, the satisfaction, trust and other influential variables. Patient information was associated to private centers, younger patients and health improvement. Satisfaction was associated with high level education and improved health, and Trust with a longer session and improving health. Information, Satisfaction and Trust were positively associated, especially Satisfaction and Trust.

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Comunicación en salud

Satisfacción

Confianza

Fisioterapia

Información

Health communication

Information

Patient satisfaction

Trust

Physical therapy speciality

Economía de la salud

Control de calidad

Andalucía (Este)